Returns and Refund Policy
1. Introduction
Thank you for choosing Kubed Legal Name (WPSInfotech) for your domain hosting needs. We strive to provide the best services and support to our customers. This Returns and Refund Policy outlines our terms and conditions regarding refunds and cancellations.
2. Domain Registration and Renewal
- Non-Refundable: Domain registration and renewal fees are non-refundable once the domain has been successfully registered or renewed.
- Errors and Misplacements: If a domain registration error is made by us, we will correct it at no additional charge. If you register a domain name in error, we are unable to offer refunds.
3. Hosting Services
- 7-Day Money-Back Guarantee: We offer a 7-day money-back guarantee on our hosting services. If you are not satisfied with our hosting services within the first 7 days of purchase, you can request a full refund.
- Cancellation After 7 Days: After the initial 7-day period, no refunds will be provided for hosting services. You may cancel your hosting plan at any time, but you will not receive a refund for any unused period.
4. Refund Process
- Requesting a Refund: To request a refund, please contact our customer support team at support@kubed.in. Provide your account details and the reason for the refund request.
- Processing Time: Refunds will be processed within 3 to 7 business days after the approval of your refund request. Refunds will be issued to the original payment method used at the time of purchase.
5. Cancellation of Services
- Hosting Services: You may cancel your hosting services at any time by contacting our support team. Cancellation requests should be submitted at least 7 days before the end of your billing cycle to avoid being charged for the next billing period.
- Domain Services: Domain registrations are typically non-refundable. If you wish to transfer your domain to another registrar, you may do so after the initial registration period as specified by ICANN or relevant domain authorities.
6. Changes to the Policy
We reserve the right to update or modify this Returns and Refund Policy at any time. Any changes will be posted on our website, and significant changes will be communicated to you via email.
7. Contact Us
Merchant Legal Entity Name: Wps Infotech Registered Address: 14 By 3 Veer Marutingar Mhow Indore 453441 Telephone No: +91-9424556336 E-Mail ID: info@kubed.in